Have a question that isn’t answered below? Please use the Contact Page to send me a message and I’ll get back to you as soon as possible.
Q – Do your textures only work in Photoshop?
A – No, they will work in any program that works with layers including Photoshop CC, Photoshop Elements. I’ve had users report that have used them without problem in On1 Photo Raw and Affinity Photo. If you aren’t sure about the specific program you are using send me a message and I’ll look into it for you.
Q – How will I receive the files?
A – As soon as your payment is made you will be directed to a download link, you will also receive an email with this link and I recommend saving this email. The files are provided as one zip file containing 15 high resolution jpegs.
Q – I downloaded my files but can’t find them, can I download them again?
A – Yes, this is why I recommend you save the email containing the download link, you can download a maximum of 5 times. If you can’t find the email please get in touch via the Contact Page with your order details.
Q – I’m new to textures and don’t really know where to start, can you help?
A – Yes I can! I have a very affordable online video course which also includes The Essential Collection. You can find all the details here.
Q – Your prices are in GBP but I use a different currency, can I still buy them?
A – Yes, don’t worry the payment provider will convert the order total into your own currency. Or you can follow the link in the product to purchase on Etsy, in some cases the prices could be a little higher on Etsy due to reasons outside my control.
Q – I notice that you also sell your textures on Etsy, are they exactly the same?
A – Essentially they are the same however due to limitations on Etsy in some collections the files are a little smaller and are sized at 4800×3200 pixels. This doesn’t affect how they are used though and can be resized to cover a larger image. They are also supplied in 5 zip files rather than one, again due to limitations on Etsy. However if you prefer to shop on Etsy you can find the textures here.
Q – Can I sell the art I create from your textures?
A – Yes, you have a personal use licence which allows you to sell any artwork you create through your own website. However if you are selling commercial licences of your artwork, or wish to use them in any other commercial situation, you may need to upgrade the licence for your textures, please get in touch to discuss further.